Unfortunately, we have come to a point, where we are not able to move forward with this complaint. If anyone can help I would be forever grateful!! But also wanna know if im able win at all, I will be paid. I told him that seems to be the problem,they dont believe the owe or need to pay anyone. Still have the screen shots of the convo. I even had Chat agent Dean tell me and i quote, "Winning players are NOT entitled to be paid." -that was interesting. Only to have the week past, and check in, and be right back to square 1. I was told over and over that it would be paid within a few days, and was being processed. so i do that… and also make a new deposit, lose it… few days goes by, I never get any payout. Worst part after being in que for 2 months waiting they tell me one day "Thanks for waiting, give us an updated BTC, its getting processed"…. I have gotten every excuse under the sun. Ive been asked to give an "updated btc address" atleast 15 times. I am owed 3 different payouts, total amount of $1,795.00 from crazyluck casino.Įarliest payout pending since May 29, 2022.
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